Mobile Hotspots @ SLDL

  • Hotspots check out for 7 days, fine is $1/day if overdue
  • Can be put on hold if you have a Spring Lake library card
  • Hotspots are renewable–as long as there are no holds
  • Click here to place a hold now

FAQs

Q: What is a mobile hotspot?

A: A mobile hotspot is a wireless device that enables Wi-Fi access on devices such as laptops, tablets, and smartphones.

Q: How does a mobile hotspot work?

A: Our mobile hotspots run on the T-Mobile cellular network.

Q: Will I be charged to use this?

A: No. Just like if you check out a book, there is only a charge if you return it later than its due date.

Q: How does it work with my data plan?

A: The Wi-Fi that you access with our mobile hotspots is completely separate from whatever data plan you have.

Q: Do I have to be a certain age to check this out?

A: No.

Q: Can I travel with it? Where does it work?

A: Yes. The hotspots will work wherever there is T-Mobile service.

Q: How many devices can be on at the same time?

A: Up to five, depending on what you’re using it for (e.g. streaming movies requires more bandwidth.)

Q: Is there a data cap on usage?

A: No. Our hotspots have unlimited data with no slow downs.

Q: Does it have to be plugged in?

A: Only if the hotspot loses its charge. Each hotspot will come with a charging cord.

Q: What if I keep it past the due date?

A: Each hotspot checks out for 7 days. If you keep it past its due date, there is a $1 per day charge up to $10 maximum. The hotspot will also be turned off, so it will no longer be useful to you after the due date. Hotspots are renewable.

Q: All of them are checked out…can I get in line for one?

A: Yes. You can place a hold on a hotspot as long as you are a Spring Lake District Library cardholder. We have 10 hotspots and they check out for 7 days at a time, so it will be your turn before you know it.

Q: I don’t need it now, but I will in three weeks…can I schedule a day to check one out?

A: No. Hotspots are first come, first served. While you can place a hold on a hotspot, we can’t guarantee when it will be your turn.

Q: Why do I have to fill out a survey?

A: These hotspots were purchased thanks to a Library Services and Technology Act grant from the Institute of Museum and Library Services. In order to fulfill the requirements of the grant, we are required to conduct usage surveys.

Please contact us if you have more questions!